Pearson Technology Center Corporate Intranet All Case Studies
Getting employees to actually use the Intranet
The Challenge
Pearson Technology Center (PTC) wanted to transform its intranet from an information source into a valuable business tool. They needed an intuitive content management system that people could update information on service offerings and performance metrics.
The Electronic Ink Solution
Electronic Ink designed a template–driven system. It created visual and navigational consistency within a flexible structure to accommodate each group’s desire to personalize pages with real-time information. Electronic Ink realized how employees could use the intranet to complete tasks if the information architecture was based on solutions, tasks, and services, instead of PTC’s organization structure.
Net Result and Impact
Electronic Ink’s system reduced maintenance, administration time, and costs at Pearson Technology Center.