Electronic Ink Welcomes James Moustafellos as Design Practice Lead
June 23, 2016
PHILADELPHIA, PA — Enterprise research and design consultancy Electronic Ink is pleased to welcome James Moustafellos as design practice lead. Moustafellos brings to this role more than 20 years of experience designing comprehensive business solutions, process optimization plans and integrated digital technologies. He is a leading authority on the integration of design thinking, business and technology.
Prior to joining Electronic Ink, Moustafellos was an Assistant Professor of Management Information Systems at the Fox School of Business, Temple University, and co-founder and Associate Director of the Center for Design+Innovation. As a designer operating within a business school, he focused on integrating design process into the culture of management and combining quantitative and qualitative logic and reasoning to solve complex problems.
“James is a designer in the Electronic Ink tradition – someone who is fascinated by the application of design process to any challenge, particularly those within industry,” said Electronic Ink CEO Harold Hambrose. “He joins us at a pivotal moment when businesses are increasingly turning to human-centered design to transform their operations and solve people, process and technology challenges.”
As Associate Director of the Center for Design+Innovation, Moustafellos developed programs and initiatives focused on innovation at the intersection of design, technology and management for public and private institutions, including SEPTA, Pennsylvania Ballet, the Free Library of Philadelphia and the Knight Foundation. In addition to his role at the Fox School, Moustafellos was also co-principal of Intellectual Property LLC, an interdisciplinary research and design studio, and a founding partner of EnA Fine Jewelry, a luxury jewelry retailer and manufacturer. He holds a Master of Architecture degree from Princeton University and a Bachelor of Arts degree from Columbia University and began his career as an architect.
“I am excited to join the talented team of designers and researchers at Electronic Ink and build upon their impressive track record of designing solutions that help the world’s top companies to succeed,” said Moustafellos. “Our multidisciplinary team and human-centered design approach are uniquely suited to solve today’s complex business challenges and deliver top- and bottom-line value, while creating satisfying and meaningful user experiences.”
Moustafellos has had his design work exhibited at the Museum of Modern Art and accepted into the collection of the Philadelphia Museum of Art. He has also been published extensively and has received recognition from the American Institute of Architects, World Gold Council, and Fox School of Business for his work. His current research focuses on using architectural practice as a model for building innovative business organizations and for service innovation. He recently presented his findings at the Academy of Management and the Americas Conference on Information Systems and contributed a chapter in The Handbook of Service Innovation published by Springer-Verlag London.
About Electronic Ink
Electronic Ink is a research and design consultancy dedicated to improving the effectiveness of human capital and bringing insight to the way people interact with technology, environments and one another. We improve the design and usability of business processes, the software that supports these processes, and customer and employee experiences for Fortune 500 clients around the world. Connect with us on Twitter, Facebook and LinkedIn.