Learn about the many applications of human-centered design within the business enterprise in this roundup of our most-read articles from the second quarter of 2016. We cover design automation, speed to market, usability testing, business innovation, software design and more.
In a brief scene in last week’s episode of The Good Wife, a young associate at the fictional law firm struggled to convince the board that a new data visualization technique, Octagon, would transform the business. His presentation was slick and his pursuit of efficiency admirable, but it fell on deaf ears. What went wrong?
Design without context or intent is destined for failure. One way to inject context and intention into design is to convene a group of varied stakeholders. Ideally, input from multiple people enriches developing ideas and the resulting product. However, this dynamic can sometimes turn into design by committee, a phrase that carries some heavy baggage and is often associated with poor outcomes.
Music lovers and novices alike can now level the playing field with the new LiveNote™ mobile app. A collaboration between The Philadelphia Orchestra and Drexel University, LiveNote provides a visual accompaniment to enhance the experience of attending an orchestral performance. LiveNote’s skin, or interface, was designed by Electronic Ink. The digitally augmented concert has potential for adoption the world over. It’s now available for download on iOS and Android devices.
There is a long-standing debate over the benefits of using a heuristic review or an expert review. I don’t want to go down that rabbit hole in this post. Rather, I will agree with Jared Spool’s sentiment from an Interaction Design Association (IXDA) conversation thread that both reviews, “are just labels that people put on the activity they are doing, which is usually some sort of criticism of a design.”
What is Design?
‘Design’ is a word that is frequently misunderstood. Too often one associates design with outward appearance, be it an object or computer interface; basically, the perceived visual form. Design, however, goes much deeper and starts well before that in the development of new products and services. Applied to business, design looks not only at the systems and software that drive the business, but also at a business’s surrounding processes, users and their behaviors.