It is more important than ever for companies to have a strong records and information management (RIM) program in place, but RIM professionals often face a steep hill to climb when implementing or modifying related systems and processes. Electronic Ink’s Aaron Swan explores these issues and shares three change management elements to ensure the successful implementation of a RIM program.
Too often, software is “designed” by professionals who have little information about the users of their products and no experience in prioritizing their needs or designing ways to satisfy them. The result is widespread confusion among those who use business software and intense frustration among the executives who approve its purchase.
Too often we craft siloed user experiences that don’t consider all of the interactions and devices in context. To make these elevator moments more meaningful we should create seamless mobile experiences that let users pick up from where they left off while working at their desk, and provide them with a way to plot out future desktop work.
Learn about the many applications of human-centered design within the business enterprise in this roundup of our most-read articles from the first quarter of 2016. We cover design systems, quantitative vs qualitative research, corporate innovation, project management best practices, employee workarounds and more.
An important benefit of human-centered design – also referred to as design thinking – is the ability to solve enterprise problems at greater speed and scale. The process of empathizing with your customers, rapid prototyping, and frequent testing can deliver a better end product and hasten speed to market.