Electronic Ink | Experience Clarity

Position: Usability Engineer

Position Description

Electronic Ink is the leading design firm dedicated to creating and refining the experience for users interacting with digital products. From its offices in New York, Philadelphia, London and Raleigh, Electronic Ink improves the design and usability of software applications, enterprise software and browser-based applications.

We are seeking a usability engineer to guide our clients’ understanding of their end users within the application design process.

Overall Responsibility

The usability engineer is responsible for gathering user requirements, applying this information to the design process and validating the usability of the resulting user interface. It is critical that the usability engineer is able to quickly and effectively communicate actionable recommendations (both verbal and written) to design teams. The usability engineer will represent Electronic Ink in a professional manner and understand the goals of the client and the project.

Key Areas of Responsibility

• Understanding how people use technology through observation and analyses.
• Identify and profile end users and their requirements.
• Conduct competitive and heuristic usability analysis.
• Conduct usability walk-throughs and usability testing studies.
• Analyze resulting data and provide written reports of findings.
• Perform the above within allocated budget and timeframes.

Skills

• Experience in research and experimental design; strong writing skills.
• Strong written and verbal communication skills.
• Proficient with data presentation tools (Visio, PowerPoint).
• Passion for usability and an advocate for the user.
• Detail oriented.

Experience Requirements

Minimum 2 years experience conducting usability testing and reporting findings.

Educational Requirements

Advanced degree in human computer interaction, engineering, psychology, anthropology, communication, or related area.

Send cover letter and CV to hr@electronicink.com